Responsible Gaming
Introduction
At Black Oak Casuarina, we believe that gaming should be entertaining and enjoyable. Pokies and online gaming are forms of entertainment, not a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.
If you find yourself struggling with your gaming habits, please reach out for support. Help is available, and seeking assistance is a sign of strength.
Age Verification
You must be 18 years of age or older to use our services. In Australia, gaming is strictly regulated to protect minors. We do not permit anyone under the legal age to participate in any gaming activities.
By accessing our website, you confirm that you are of legal age in your jurisdiction.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more money to recover what was lost
- Hiding your gambling activities from friends or family
- Spending more time or money on gambling than intended
- Neglecting work, school, or family responsibilities due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Borrowing money to gamble or pay gambling debts
- Lying about the extent of your gambling
- Experiencing financial difficulties caused by gambling
- Gambling to escape problems or negative emotions
- Failed attempts to reduce or stop gambling
Self-Help Tools
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Establish a cap on losses you are willing to incur
- Reality Checks: Receive reminders during gaming sessions about time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming for a period you choose
- Session Time Limits: Automatically end your gaming session after a set duration
Contact our support team to activate any of these tools. Your privacy and confidentiality are guaranteed.
Support Organizations in Australia
If you or someone you know needs help, these organizations provide free, confidential support:
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Free counseling and support services for all Australians
- National Gambling Helpline (Australia): 1800 858 858 — Call for free, confidential advice (available 24/7)
Additional International Resources
For players in other regions:
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
Take Action Today
If you are experiencing problems with gambling, seek help immediately. There is no shame in reaching out. Professional counselors and support groups are ready to assist you in reclaiming control of your life.
Contact Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858 today.
Remember: gambling should be fun. If it stops being fun, it's time to stop.